GDPR Data Request Form

1496064 B.C. LTD. DBA Divorce Please
Email: hello@divorceplease.eu

Your GDPR Rights

Under the EU General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right to Access – Request a copy of your personal data
Right to Rectification – Correct inaccurate information
Right to Erasure (“Right to be Forgotten”) – Request deletion of your data
Right to Restriction – Limit how we use your data
Right to Data Portability – Receive your data in machine-readable format
Right to Object – Object to certain types of processing
Right to Withdraw Consent – Opt out of marketing at any time

How to Submit a GDPR Request

Method 1: Email (Recommended)

Send an email to: hello@divorceplease.eu

Subject Line: “GDPR Data Request”

Include in Email:

Your full name
Email address used for purchase/account
Specific request (see options below)
Proof of identity (copy of ID if requesting sensitive data)

Method 2: Mail

EU Address:
Divorce Please – GDPR Requests
Urbanizacao Quinta do Romao 3B3 Loja F
8125-507 Quarteira, Portugal

Corporate Address:
1496064 B.C. LTD. DBA Divorce Please
GDPR Requests
111 Furry Creek Drive
Furry Creek, BC, Canada

Request Types

1. Access Request

“I want a copy of all personal data you hold about me.”

We will provide:

Purchase history
Account information
Communications with support
Marketing preferences
Cookie/tracking data

Format: PDF document sent to your email
Timeline: Within 30 days

2. Rectification Request

“I want to correct inaccurate information.”

Specify:

What information is incorrect
What the correct information should be

Example: “My email address is listed as old@email.com but should be new@email.com”

3. Erasure Request (“Right to be Forgotten”)

“I want you to delete all my personal data.”

What We Will Delete:

Account information
Purchase records (subject to 7-year legal retention for financial records)
Marketing data
Support communications

What We CANNOT Delete:

Financial/transaction records required by law (retained 7 years for tax compliance)
Data needed to defend legal claims

Impact: You will lose access to your purchased products and download links.

4. Restriction Request

“I want to limit how you use my data.”

Options:

Stop marketing emails (keep purchase records)
Restrict data sharing with analytics partners
Suspend processing while disputing accuracy

5. Data Portability Request

“I want my data in a machine-readable format.”

We will provide your data in:

Format: JSON or CSV file
Includes: Purchase history, account info, preferences

Use Case: Transferring data to another service

6. Objection Request

“I object to how you’re using my data.”

Common Objections:

Marketing communications (opt-out link in all emails)
Analytics/tracking cookies (adjust cookie preferences)
Data processing based on legitimate interests

7. Withdraw Consent

“I want to opt out of marketing.”

Fastest Method: Click “Unsubscribe” in any marketing email

Alternative: Email hello@divorceplease.eu with subject “Unsubscribe from Marketing”

Response Timeline

Standard Requests: 30 days from receipt
Complex Requests: Up to 60 days (we will notify you of extension)
Urgent Requests: We will prioritize when possible

Verification Process

To protect your privacy, we will verify your identity before processing requests involving sensitive data.

Verification Methods:

Confirmation from email address on file
Copy of government-issued ID (for sensitive requests)
Answer security questions about your purchase

Fees

Free: All GDPR requests are free of charge

Exception: We may charge a reasonable fee for:

Manifestly unfounded or excessive requests
Repeated identical requests within short timeframe

Appeal Process

If you’re unsatisfied with our response:

Reply to our response explaining your concerns
Request escalation to our data protection officer
File complaint with data protection authority:

Portuguese Data Protection Authority (CNPD):

Website: https://www.cnpd.pt
Email: geral@cnpd.pt
Phone: +351 21 392 84 00
Address: Av. D. Carlos I, 134, 1º, 1200-651 Lisboa, Portugal

Important Notes

What GDPR Covers

Personal data processed by EU-based businesses
Personal data of EU residents (regardless of business location)
Automated decision-making and profiling

What GDPR Does NOT Cover

Public information (e.g., published court records)
Data needed to defend legal claims
Lawful obligations (tax records, regulatory compliance)

Our Data Retention Policy

Financial records: 7 years (legal requirement)
Marketing data: 3 years or until deletion requested
Support communications: 3 years
Website analytics: 26 months

Frequently Asked Questions

Q: How long does it take to delete my data?
A: We aim to complete deletions within 30 days. Financial records must be retained for 7 years per tax law.

Q: Can I still access my purchased guide after deletion?
A: No. Data deletion removes all purchase records and access links.

Q: What happens to my data if I don’t complete a purchase?
A: Abandoned cart data (email, incomplete order) is automatically deleted after 90 days.

Q: Do you share my data with third parties?
A: Only with service providers (Stripe for payments, email service, analytics). We never sell your data. See our Privacy Policy for details.

Q: Can I request data about someone else?
A: No. We only process requests from the data subject (the person whose data it is) or their authorized legal representative.

Contact Information

Email: hello@divorceplease.eu
Response Time: 3-5 business days

EU Mailing Address:
Divorce Please – GDPR Requests
Urbanizacao Quinta do Romao 3B3 Loja F
8125-507 Quarteira, Portugal

Corporate Address:
1496064 B.C. LTD. DBA Divorce Please
111 Furry Creek Drive
Furry Creek, BC, Canada

Your privacy is important to us. We are committed to processing all GDPR requests promptly and transparently.