Privacy Policy

Effective Date: January 1, 2025
Last Updated: March 17, 2026

1. Introduction

This Privacy Policy explains how 1496064 B.C. LTD., doing business as Divorce Please (“we,” “us,” or “our”), collects, uses, discloses, and protects your personal information when you visit our website at divorceplease.eu or purchase our digital divorce guide.

Divorce Please is a Canadian corporation that serves customers primarily located in the European Union. As a result, this policy addresses our obligations under both the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) and the European Union General Data Protection Regulation (GDPR).

By using our website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use our website or services.

2. Data Controller

For the purposes of the GDPR, the data controller responsible for your personal information is:

1496064 B.C. LTD. DBA Divorce Please
111 Furry Creek Drive
Furry Creek, BC, Canada
Email: hello@divorceplease.eu

EU Representative (GDPR Article 27):
1496064 B.C. LTD. DBA Divorce Please
Urbanizacao Quinta do Romao 3B3 Loja F
8125-507 Quarteira, Portugal
Email: hello@divorceplease.eu

For the purposes of PIPEDA, we are the organization accountable for the personal information under our control. Questions or concerns about our privacy practices can be directed to the contact information above.

3. What Data We Collect

We collect and process the following categories of personal information:

3.1 Information You Provide Directly

  • Purchase information: Name, email address, and billing address when you purchase our digital divorce guide through our Stripe-powered checkout.
  • Contact information: Name and email address when you contact us via email or through any forms on our website.
  • Account information: Email address and any profile details if you create an account on our website.

3.2 Information Collected Automatically

  • Server logs: IP address, browser type and version, operating system, referring URL, pages visited, date and time of access, and other standard server log information. This data is collected by our hosting provider as part of normal website operations.
  • Cookies and similar technologies: Information collected through cookies, pixels, and similar tracking technologies as described in Section 6 and in our Cookie Policy.
  • Device information: Screen resolution, device type, and language preferences.

3.3 Information We Do Not Collect

  • Payment card data: All payment processing is handled by Stripe. We do not receive, store, or have access to your full credit or debit card numbers. Stripe provides us with only a transaction confirmation, a truncated card identifier (last four digits), and your billing details.
  • Sensitive personal data: We do not intentionally collect any special categories of personal data as defined under Article 9 of the GDPR (e.g., racial or ethnic origin, political opinions, religious beliefs, health data, or data concerning sexual orientation).

4. How We Use Your Data

We use your personal information for the following purposes:

4.1 Order Fulfillment

  • Processing your purchase of the digital divorce guide
  • Delivering the digital product to you via email or download link
  • Sending order confirmation and transaction receipts

4.2 Customer Support

  • Responding to your inquiries, questions, or complaints
  • Providing technical support related to product access or downloads

4.3 Website Operation and Improvement

  • Maintaining and improving the functionality, performance, and security of our website
  • Analyzing usage patterns to improve user experience
  • Detecting, preventing, and addressing technical issues or security threats

4.4 Legal and Compliance

  • Complying with applicable legal obligations, including tax reporting and record-keeping requirements
  • Establishing, exercising, or defending legal claims
  • Responding to lawful requests from public authorities

4.5 Marketing Communications

We may send you marketing emails only if you have given explicit consent to receive them. Every marketing email includes an unsubscribe link. You can withdraw your consent at any time by clicking “unsubscribe” in any email or by contacting us at hello@divorceplease.eu.

5. Legal Basis for Processing (GDPR)

Under the GDPR, we rely on the following legal bases for processing your personal data:

  • Performance of a contract (Article 6(1)(b)): Processing your personal data is necessary to fulfill our contract with you when you purchase the digital divorce guide. This includes processing your order, delivering the product, and providing post-purchase support.
  • Legitimate interests (Article 6(1)(f)): We process certain data based on our legitimate interests in operating and improving our website, ensuring security, and preventing fraud. These interests do not override your fundamental rights and freedoms.
  • Consent (Article 6(1)(a)): Where required, we obtain your explicit consent before processing your data for specific purposes, including marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
  • Legal obligation (Article 6(1)(c)): We process personal data where necessary to comply with legal obligations, including tax and accounting requirements under Canadian and EU law.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to provide core functionality, analyze website traffic, and improve your experience. Cookies are small text files stored on your device when you visit our website.

6.1 Categories of Cookies

  • Strictly necessary cookies: Required for the website to function properly (e.g., session management, security). These cookies cannot be disabled.
  • Analytics cookies: Help us understand how visitors interact with our website by collecting anonymized usage data.
  • Functional cookies: Remember your preferences and settings to enhance your browsing experience.

6.2 Managing Cookies

When you first visit our website, you will be presented with a cookie consent banner allowing you to accept or reject non-essential cookies. You can change your cookie preferences at any time through your browser settings or by revisiting our cookie consent tool.

For detailed information about the specific cookies we use, their purposes, and their retention periods, please refer to our Cookie Policy.

7. Third-Party Services

We share personal data with the following third-party service providers, who process data on our behalf or as independent controllers:

7.1 Stripe (Payment Processing)

We use Stripe to process payments for our digital divorce guide. When you make a purchase, Stripe collects and processes your payment card information directly. We do not receive or store your full card details. Stripe acts as an independent data controller for the payment information it processes. Stripe is certified under the EU-US Data Privacy Framework. For more information, see Stripe’s Privacy Policy.

7.2 WordPress and Hosting Provider

Our website is built on WordPress and hosted by a third-party hosting provider. The hosting provider processes server logs that may include your IP address, browser information, and access timestamps as part of normal server operations. This processing is necessary for website delivery, performance monitoring, and security.

7.3 Analytics Services

We may use analytics tools to collect anonymized data about website usage. Where these tools process personal data, they do so in accordance with our instructions and applicable data protection agreements. Details about specific analytics cookies are available in our Cookie Policy.

7.4 Email Service Providers

We may use third-party email service providers to deliver transactional emails (such as order confirmations) and, where you have consented, marketing communications. These providers process your email address and related data on our behalf under data processing agreements.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. The specific retention periods are as follows:

  • Purchase records: Retained for seven (7) years from the date of purchase, as required by Canadian and EU tax and accounting regulations.
  • Customer support correspondence: Retained for three (3) years from the date of the last communication, unless a longer retention period is required for legal purposes.
  • Server logs: Retained by our hosting provider for a period determined by the provider’s own data retention policies, typically no longer than 90 days.
  • Cookie data: Retained according to the specific cookie durations outlined in our Cookie Policy.
  • Marketing consent records: Retained for as long as you remain subscribed, plus three (3) years after unsubscription to demonstrate compliance with consent requirements.

When personal data is no longer needed, we securely delete or anonymize it so that it can no longer be associated with you.

9. Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data. We are committed to honoring these rights under both the GDPR and PIPEDA.

9.1 Rights Under the GDPR (EU/EEA Residents)

If you are located in the European Union or European Economic Area, you have the following rights:

  • Right of access (Article 15): You have the right to obtain confirmation of whether we process your personal data and to receive a copy of that data.
  • Right to rectification (Article 16): You have the right to request correction of inaccurate personal data or completion of incomplete data.
  • Right to erasure (Article 17): You have the right to request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
  • Right to restriction of processing (Article 18): You have the right to request that we restrict the processing of your personal data in certain situations, for example while we verify the accuracy of your data.
  • Right to data portability (Article 20): You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller.
  • Right to object (Article 21): You have the right to object to the processing of your personal data based on our legitimate interests. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests.
  • Right to withdraw consent (Article 7(3)): Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
  • Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority in the EU Member State of your habitual residence, place of work, or place of the alleged infringement.

9.2 Rights Under PIPEDA (Canadian Residents)

If you are a Canadian resident, you have the following rights under PIPEDA:

  • Right to access: You have the right to request access to your personal information held by us and to be informed of its use and disclosure.
  • Right to correction: You have the right to challenge the accuracy and completeness of your personal information and have it amended as appropriate.
  • Right to withdraw consent: You may withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice.
  • Right to complain: You have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you believe we have not handled your personal information appropriately.

9.3 How to Exercise Your Rights

To exercise any of the rights described above, you may:

We will respond to your request within 30 days. If we need additional time due to the complexity or volume of requests, we will notify you within the initial 30-day period and provide an explanation. We may ask you to verify your identity before processing your request to protect your personal data from unauthorized access.

There is no fee for exercising your rights. However, if requests are manifestly unfounded or excessive, we may charge a reasonable fee or refuse to act on the request, as permitted under applicable law.

10. International Data Transfers

Divorce Please is a Canadian corporation with operations based in British Columbia, Canada. If you are located in the European Union or European Economic Area, your personal data will be transferred to Canada for processing.

The European Commission has issued an adequacy decision for Canada under PIPEDA (Commission Decision 2002/2/EC), recognizing that Canada provides an adequate level of data protection for the transfer of personal data from the EU. This means that personal data can be transferred from the EU to Canada without requiring additional safeguards such as Standard Contractual Clauses, provided the transfer falls within the scope of PIPEDA.

Where we use third-party service providers located outside of Canada or the EU (such as Stripe in the United States), we ensure that appropriate safeguards are in place, including:

  • EU-US Data Privacy Framework certification (where applicable)
  • Standard Contractual Clauses approved by the European Commission
  • Binding Corporate Rules

You may request information about the specific safeguards applied to transfers of your data by contacting us at hello@divorceplease.eu.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted between your browser and our website
  • Secure payment processing through Stripe’s PCI DSS-certified infrastructure
  • Access controls limiting personnel access to personal data on a need-to-know basis
  • Regular security updates and monitoring of our website and hosting environment

While we take reasonable steps to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining industry-standard protections and promptly addressing any security incidents.

12. Children’s Privacy

Our website and products are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal data from a child under 16, we will take prompt steps to delete that information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at hello@divorceplease.eu so we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will:

  • Update the “Last Updated” date at the top of this page
  • Post the revised policy on our website
  • Where required by law or where changes are significant, notify you by email or through a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Your continued use of our website after changes are posted constitutes your acknowledgment of the revised policy.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:

1496064 B.C. LTD. DBA Divorce Please
111 Furry Creek Drive
Furry Creek, BC, Canada

EU Mailing Address:
1496064 B.C. LTD. DBA Divorce Please
Urbanizacao Quinta do Romao 3B3 Loja F
8125-507 Quarteira, Portugal

Email: hello@divorceplease.eu

For GDPR-related requests, you may also use our GDPR Data Request Form.

If you are not satisfied with our response to your privacy concern, you have the right to contact: